Terms and Conditions

Returns

Most items with proof of purchase can be returned within 30 days. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the purchased amount, while returns with an original receipt will be refunded in the original form of payment.

Item(s) must be in unused, unassembled condition and returned in the original packaging within 30 days of delivery (if delivered) or purchase date (if picked up from the store).

Items that are not eligible for return include the following:

• Used items, including items that have been installed or assembled.
• Electronic devices (warranties/defects are fulfilled through manufacturer).
• Clearance items.
• Warehouse Deal Items.
• Custom-made, special-order and made-to-order products.
• Items marked “non-returnable” in the item description.
• Items requested outside of the 30-day return period. 

Fees that are not eligible for return include the following:

• Delivery & Installation Fees - Delivery, Assembly, and Installation fees are non-refundable 
• Trip Fees - Trip fees are non-refundable 
• Service and Labor Fees - Service and Labor fees are non-refundable

If your item qualifies for a return you can start the process by calling us, emailing us, or visiting our showroom during business hours.  All returns will need to be delivered to our team members at our retail store location.